Ceramic Painting, Repairs and Restoration

We have developed a reputation amongst auctioneers and museums as one of the first points of contact when a cherished piece of china needs repair or restoration.

The studio is open 9.00am to 5.00pmThursday to Saturday and Mondays.

There are many different ways to repair damage, and it is important for us to ensure that the method chosen is the right one for the owner of the piece. Repair and restoration can, of course, affect the value of an item, and your decision as to what action to take may depend upon what you intend to do with the piece once it has been repaired. Rest assured that we will work closely with you to ensure that the work completed meets your requirements; from the near-invisible mending of a crack to the reconstruction of a broken vase or sculpture.

There is an art to repairing fine bone china, and knowing how an item was made and decorated helps our specialists understand how best to repair or renovate it both effectively and sympathetically. If you have a piece of ceramic art that is damaged or broken, then we will do our very best to put it right.

Please contact the studio in advance to make an appointment on01905 677399 or email enquiries@royalporcelainworks.co.uk  We are unable to see potential clients on a drop-in basis.

Email Repair requirements

Terms of Business


Estimates

Estimates can be obtained by:
  • Sending Photos of the damage by email
  • Visiting The Studio at Royal Porcelain Works, by prior appointment
  • Sending the items to be repaired for evaluation

  • Estimates are based on damage description and/or images provided. They are not a final quotation
  • Customer will be contacted prior to work commencing if costs exceed an estimate.
  • Once an estimate has been agreed and the item evaluated by our repair and restoration team and an invoice will be issued for payment, prior to work commencing.


Payment

  • Payment is due within 30 days of the invoice date.
  • Payment can be made by BACs or debit card.
  • Price excludes postage and packaging unless otherwise stated.

Collection & Delivery

  • Customers are welcome to deliver and collect their items from The Studio at Royal Porcelain Works in person, by prior arrangement.
  • All items sent to and from the Royal Porcelain Works for repair should be fully insured by their owner.
  • Whilst great care will be taken with every item received for repair, items remain entirely at the owner’s risk during the repair period.


Terms & Conditions

Disclaimer for all ceramic repair work undertaken at the Royal Porcelain Works
  • All items sent to and from the Royal Porcelain Works for repair should be fully insured by their owner.
  • Whilst great care will be taken with every item received for repair, items remain entirely at the owner’s risk during the repair period.
  • Repairs are entirely cosmetic and will not make functional items fit for their original purpose – i.e. repaired handles will be weaker, no repair is dishwasher safe and no repair is heat or cold proof. Hence repaired items are for decorative purposes only, should not be used to contain hot substances or exposed to extremes of temperature.
  • All cleaning of repaired items should be carried out with warm water and a non-abrasive cleaning cloth. Solvents should never be used on a repaired item as these may lead to a failure of the adhesives used to effect the repair
  • The Royal Porcelain Works accepts no liability for loss or damage to items sent for repair.
  • Every effort will be made to effect a high-quality repair, however, the quality of finish is dependent on the extent of damage, materials of construction and financial viability.